Setup fails at the WiFi step

Sounds like: “WiFi connection failed” or “SSID failed”

Try this

Choose your 2.4GHz network, and keep your phone on that same network during setup.
Do the first pairing indoors near your router. Move the camera out to the coop once it's connected.
Charge the camera until the light is green before you start.
Retype your WiFi password carefully. “SSID failed” usually means the password didn't match.
Double-tap the power button to restart pairing mode, then run setup again in the app.

💡 Good to know: Have 5G home internet? Your provider's app or router settings usually let you turn on a separate 2.4GHz network. Your phone and laptop can stay on 5GHz; only the cameras need 2.4GHz.

Still stuck?

Still won't connect? Send us:

A screenshot of the error
Who your internet provider is

Just message us with those and a real person on the Coop team will take it from there. Thank you for being part of our flock! 🐔