I can't log in

Sounds like: “The sign-in link never arrives”

Try this

1. Check your spam or junk folder for the sign-in link.
2. Use the same sign-in you used at setup: Sign in with Apple, your phone number or your email. Choosing a different one creates a new, empty account.
3. For email, choose Sign in with email link, then Request sign in link.

⚠️ Don't delete or re-add your cameras while you sort this out.

Still stuck?

Still locked out? Send us:

• A screenshot of the error
• The email you're trying
• Any other email, phone number or Apple ID you might have used

Just message us with those and a real person on the Coop team will take it from there. Thank you for being part of our flock! 🐔