I think I have two accounts

Sounds like: “My son set it up” or “I logged in with my phone”

Signing in a different way, or Apple's Hide My Email, can quietly create a second account. That can hide cameras or double up charges.

How it works

  1. Message us with every email, phone number and Apple ID you might have used.
  2. We'll combine everything into one account and remove any extra subscription.
  3. Once you're back in, add a second sign-in method (like your phone number) so it's easy next time.

💡 Good to know: Want family to see the cameras too? Share them from the app instead of signing in to the same account.

What to send us

  • Every email, phone number and Apple ID you might have used

Just message us with those and a real person on the Coop team will take it from there. Thank you for being part of our flock! 🐔

Still need help? Contact Us Contact Us