Change my email or move cameras to a new owner

Sounds like: “I got a used coop from a friend”

How it works

  1. Changing your email? Send us your current email and the new one. Don't delete the cameras in the meantime.
  2. Once we've updated it, double-tap each camera's power button for pairing mode and pair it in the app, signed in with the new email.
  3. Got a hand-me-down coop? The cameras are probably still on the previous owner's account. Send us photos of the serial sticker on the bottom of each camera.

What to send us

  • Your current and new email, or photos of each camera's serial sticker
  • The email you'd like the cameras on

Just message us with those and a real person on the Coop team will take it from there. Thank you for being part of our flock! 🐔

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