Door opens late, won't close or keeps cycling

Sounds like: “Still open at 9pm”

The door runs on a light sensor, so most problems come down to what the sensor sees.

Try this

1. Put in fresh AA batteries.
2. Clear any bedding or debris from the door track.
3. Wipe the light sensor, the white oval on the front of the door mechanism.
4. Check for other light hitting the sensor: porch lights, solar yard lights, heat lamps or the Roost camera's night-vision light.
5. Let it run a full day and night, and jot down when it opens and closes.

Still stuck?

Still acting up? Send us:

• A short video of what the door is doing
• The open and close times you noted

Just message us with those and a real person on the Coop team will take it from there. Thank you for being part of our flock! 🐔