The door closed on a chicken

Sounds like: “It closed on my chick”

⚠️ Message us right away. Your flock's safety comes first and we treat these as urgent.

While you wait

1. Check that the door track is completely clear.
2. Notice whether the door reopens when it touches a chicken or keeps trying to close.

💡 Good to know: The door is built to stop when it meets resistance, so if it closed on a chicken, we want to know right away.

What to send us

• Whether it reopened or kept closing
• A short video, if you can

Just message us with those and a real person on the Coop team will take it from there. Thank you for being part of our flock! 🐔