Where's my order?

Sounds like: “No shipping email yet”

Try this

1. Look for the shipping email with your UPS tracking number, and check spam.
2. Orders are processed within 1–2 business days, then ship by UPS Ground. Each box gets its own tracking number in that email.

💡 Good to know: A Smart Coop ships in several boxes, and they can arrive on different days.

Still stuck?

Can't find it? Send us:

• The name on the order
• Where you bought it: our website, Costco, Amazon or another store
• Your order number or a screenshot of the confirmation

Just message us with those and a real person on the Coop team will take it from there. Thank you for being part of our flock! 🐔