Tracking says delivered, but it's not here

Sounds like: “It says delivered to the wrong town”

How it works

1. Check the shipping address on your order confirmation.
2. Message us with the correct address and your confirmation. We'll check whether it was an error on our side and get it headed to the right place.

What to send us

• Your order confirmation
• Your correct shipping address

Just message us with those and a real person on the Coop team will take it from there. Thank you for being part of our flock! 🐔