Help! My camera isn't working anymore!
The most common solution to this problem is to confirm the camera is actually powered on.
- To turn the camera on, long press the power button until you hear a chime with rising notes, indicating the camera has powered on.
- To turn the camera off, long press the power, until hear a chime with descending notes, indicating it has powered off.
Important!
If your camera has depleted its battery, the camera will be powered down. It will not automatically turn back on, even after a full charge. Before returning your camera to the coop, ensure the device is first powered on.
Charging
Determining the charging status
The camera indicates a yellow light for charging and a green light for a full charge.
Underpowered power supplies or defective micro USB cables may fail to charge the camera. The camera only supports a charger with 5V output voltage. A DC 5V/1.5A charger is recommended. When plugging the camera in, verify a yellow LED status light indicating the camera is actively charging.
Getting Help
Contact us at help@coop.farm