Pairing your CoopCams


Getting Started


💡Quick Tips

  • We strongly recommend pairing your camera indoors, 10-15ft from your WiFi router. Ensure your cameras are setup before deploying to an outdoor environment.
  • To force the camera back into configuration mode, double-tap the power button.

Your cameras arrive pre-charged to about 50%. You can start using them right away, but ensure you charge them to full capacity within the first two weeks to ensure optimal performance.


Installing the Coop App

  1. Download and Install: Make sure you've download the Coop App from the App Store, and created or logged into your Coop account with the same email you used to place your order. (This helps ensure your important notifications and alerts are always sent to the correct place.)

Where can I download the Coop App?


Click here to watch a 1 minute, step by step video guide for pairing your cameras.


Pairing Your Cameras


  1. Add a Camera: In the Coop app, tap the '+' in the upper right-hand corner.
  2. Select Your Network: Make sure your home Wi-Fi is selected, and ensure that it is a 2.4GHz network. Position your coop within 100-150 feet of your router when installing in your backyard. Initial camera pairing should be done indoors, 10-15ft from your router with plenty of natural lighting.
  3. Choose Camera Location: Select either 'Roost' or 'Run' for the camera's location. The cameras are identical and will adapt their detection and notification settings accordingly.
  4. Power Confirmation: Ensure the camera is turned on and in configuration mode. Listen for a repeating tone from the camera, indicating it is still in configuration mode, then tap 'Next' again.
  5. QR Code Scanning: Scan the QR code found on the bottom of your Coop Cam using your phone.
  6. Final QR Code: The app will generate a QR code on your screen. Hold the Coop Cam about 4-6 inches away from this QR code on your phone screen. Move or rotate the camera slightly until the camera successfully scans the QR code, indicated by a chime.

Important Note: Our cameras are designed to monitor entire backyard environments and pesky predators, not just phone screens. Therefore, it may take a few moments for the camera lenses to adjust and successfully scan the QR code.


Troubleshooting Tips


  • On some smaller mobile phones, the QR code may be too close to the edge of the screen's frame, causing the camera to attempt to focus on the environment behind the phone.  In these cases, we found increasing the white negative space around the QR helps the camera's ability to autofocus. 
  • You may just need to back up! The physical size of the QR depends on the type of device it was created on, so don't be afraid to move 1-2ft back, especially if you're using an enlarged image.
  • Following a successful QR scan, an audible voice message "Network connection succeeded" means the camera pairing is complete. The camera will then begin a configuration process which may involve several reboots and may take 1-3minutes to complete.

Need Help? If you encounter any issues during the pairing process or have further questions, don't hesitate to reach out to our support team at help@coop.farm. We're here to help ensure your setup goes smoothly!

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